For example if you ask the

The what you want to test This also fits with the target group you have in mind and to whom you are sending the survey. question how do you rate the ordering process you may not get very clear answers. You may understand how difficult it is to place an order while another person might think that you are referring to the entire process from searching for the product to receiving it at home. Also important watch your words. If you want to know if someone agrees with a statement its not helpful to write it down. For example I do not recommend this product. 

Good to know Sometimes people respond I wouldnt recommend this product to friends because my friends dont need it. New Zealand Mobile Number Think about that before you ask the question too Make sure your survey is representative By that we mean make sure you send the survey to enough people. Imagine I survey people about how they find the new website. By asking such a small number of people there is a chance that they will all say the same thing while this does not reflect all of your customers.So it is better to write I recommend this product so that it makes sense that Agree is a positive response.



Each answer therefore represents That said a survey is most effective if it gets more than responses but the more the better of course. Use an incentive or not You can offer an incentive in a survey for example Complete the survey and win a package of soap. These are good ways to encourage users to fill out the survey. But this can also be counterproductive people may only fill out the survey to win something. Trusted Shops Quizzes Finally you will probably be interested to know that as an eTrusted customer you can also send questionnaires. Weve